Booking Policy

Thank you for choosing Mint Dental!

We look forward to seeing you at your next appointment with us. 

At Mint Dental we endeavour to provide exceptional dental care services in a personalised and friendly manner.  We aim to operate fairly and transparently, following good business practices and patient care principles. As a courtesy to all our patients and team, patients not attending scheduled dental appointments, our booking policy is as follows:

  • A booking fee is required for any appointments longer than 1 hour
  • We are given 48 hours’ notice if you need to change your appointment
  • We understand that situations may occasionally arise that make it impossible for you to give 48 hours’ notice – each missed or broken appointment will therefore be given individual consideration. Your appointment attendance history may be taken into account in this regard.
  • Appointments missed or cancelled at short notice will forfeit the booking deposit, void any promotional offer, and another booking fee will be incurred at the rebooked appointment.

Thank you for understanding.